Privacy Policy

If you are under the age of 18, you must not provide your name, e-mail address, or any other identifying information without the consent of your parent or guardian, or as otherwise provided for by applicable law.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.  When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to enable us with information that helps us learn about your browser and operating system.  Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

If you register at www.heinrich-barth.com you authorize us to use information you provide to personalize the information we deliver to you and to use your demographic information when calculating aggregate customer data. As a registered member, you give www.heinrich-barth.com and our agents permission to send you e-mails related to the subscription e-mail services to which you subscribe and the Free Product Info topics you select. You can choose to delete your data stored in our system at any time; please write us an email www.info@heinrich-barth.com and we will delete your information.

All personal information saved at www.heinrich-barth.com will be handled with utmost care. The information that we store will not be sold or used for any purposes other than making sure you get the best service possible. You have the right to at any time to know what information is kept about you in our systems. This information can be requested by sending an email to info@heinrich-barth.com.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by emailing us at info@heinrich-barth.com.

In common with many websites, we use "cookies" to help us gather and store information about visitors to our website.

A cookie is a small data file that our server sends to your browser when you visit our website. The use of cookies helps us to assist your use of certain aspects of our site and to distinguish you from other users of our website.

If you choose not to receive cookies, you may still use most of the features of our website, but not the ability to purchase items in our online store.

You can delete cookies at any time or you can set your browser to reject or disable cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Site. You may find out more about cookies on www.aboutcookies.org.

We may use information from cookies for the following purposes:

• Traffic monitoring, for example, the IP address from which you access our website, the type of browser and operating system used to access the site, the date and time zone setting of your access to the site, the pages you visit, and the Internet address of the website from which you accessed our website; the length of visit to certain pages;

• To recognize repeat visitors for statistical and analytical purposes; or

• Anonymous tracking of interaction with online advertising, for example, to monitor the number of times that a banner ad is displayed and the number of times it is clicked. We may connect the information that we collect through cookies with other Personal Information that you provide to us. Such purposes are:

• To customize or personalize the content for you to improve your experience of our website; for example, so that we can greet you on the site by name; and remembering your preferences;

• For transactional purposes, such as credit card sales; or

• To monitor your use of our website to make our communications with you as relevant as possible; for example, by sending you email communications relevant to the parts of the site that you visit most often or by letting you know about features of the site that you have not accessed previously.

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.

We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:

 -User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.

-Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).

-Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.

-User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.  Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  Please remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.  As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.  Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Payment:  If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.  All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.  For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy). 

Stripe https://stripe.com/us/privacy

Paypal https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Our store is hosted on Shopify Inc. and here is a list of cookies we use:

_secure_session_id; used in connection with navigation through a store front;

_Brochure_session; used in connection of browsing through site; 

_orig_referrer; Cart; both used in connection with shopping cart; 

cart_sig; cart_ts; checkout_token; Secret; all used in connection with checkout; 

tracked_start_checkout; Shopify analytics related to checkout; 

_landing_page; _orig_referrer; both track landing pages; 

_s; _shopify_fs; _shopify_s; _shopify_uniq; _shopify_y; _y; ab_test_3190590030; cart_sig; ki_r; ki_t; all used by Shopify analytics; 

_shopify_sa_p; _shopyfy_sa_t used by Shopify analytics relating to marketing and referral

Shopify additionally use pixel and tags from third parties, for payments, analytics, marketing and social media which may in turn place cookies and may be based in different Jurisdiction:

Alexa Metrics https://www.alexa.com/help/privacy

Bugsnag https://docs.bugsnag.com/legal/privacy-policy/

Chartbeat https://chartbeat.com/privacy/

Crazy Egg https://www.crazyegg.com/privacy

Fullstory https://www.fullstory.com/legal/privacy/

Google Analytics https://policies.google.com/privacy

Hotjar https://www.hotjar.com/legal/policies/privacy

KissInsights https://signin.kissmetrics.com/privacy/

LinkedIn Analytics https://www.linkedin.com/legal/privacy-policy

New Relic https://newrelic.com/termsandconditions/privacy

Optimizely https://www.optimizely.com/privacy/

Bing Ads https://privacy.microsoft.com/en-ca/privacystatement

Drift https://www.drift.com/privacy-policy/

Facebook Custom Audiences https://www.facebook.com/policy.php

Google Doubleclick https://policies.google.com/privacy

Hubspot https://legal.hubspot.com/privacy-policy

Intercom https://www.intercom.com/terms-and-policies#privacy

Marketo https://documents.marketo.com/legal/privacy

SourceKnowledge http://www.sourceknowledge.com/privacy

Disqus https://help.disqus.com/terms-and-policies/disqus-privacy-policy

Facebook Connect https://www.facebook.com/policy.php

Gravatar https://en.gravatar.com/site/privacy

Pinterest https://policy.pinterest.com/en/privacy-policy

Twitter https://twitter.com/en/privacy

Wistia https://wistia.com/privacy

we use Mailchimp to collect our subscriber; please visit their privacy terms at https://mailchimp.com/legal/privacy/

For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

We may compile and report to third parties (such as advertisers) aggregate statistics about our users in terms of numbers, traffic patterns and related site information. 

By using our site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 By using our website, or obtaining any product or service through the site, you agree to the collection of use of information set forth in this Policy. If you do not agree with the Policy, please do not use our website.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Despite careful monitoring we cannot accept any liability for the content of external links. Their providers bear exclusive responsibility for the content of linked web pages.

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@heinrich-barth.com.